How to Import eBay items into MyHermes on the new mobile site

If you’ve used the myhermes website  recently you will have noticed a nice looking redesign.  If you have used it on your mobile phone you will have noticed a responsive mobile friendly site like the one below.

Myhermes new responsive mobile theme

What you may also have noticed is that the option to import your parcels from eBay into MyHermes is gone.  I spent upward of an hour trying to find it on the new mobile site with no luck.  I also tried to display the websites desktop view with no luck.

I have an Android phone and tried using the chrome and native internet app with no luck.  I was quite annoyed because I exclusively book my shipments with myHermes using my phone. Often once I’ve sold items I’m at work or out and about and so the convenience of being able to import the shipments, book a courier or drop off, download a label and send it wirelessly to my printer at home is excellent.

I had my workflow down to a tee, bit the website update scuppered that.

Frustrated at not being able to do what was so easy the previous day I dug out my laptop and used that.

Fast forward a few days and I needed to book another item and tried again using the mobile site, I thought that perhaps it may have been added.  It hadn’t.

how do I import ebay parcels into myhermes

I turned to twitter and tweeted the myhermes team. Unfortunately they didn’t get back to me and so the next day I tweeted them again.

It took a while but eventually they did get back to me by sending me half a tweet, they also emailed me which I thought was strange because just knowing someone’s twitter ID does not give you their email address. I assume they checked their records from when I tweeted previously about a missing parcel.

The reply was disheartening:

how-to-import-myhermes-shpments-on-mobile (6)

The full reply  read:

Hi Mark! unfortunately you are unable to import eBay shipments using a mobile device. You will have to….use a desktop version or a different browser. Apologies for the inconvenience caused. Thank you, Nadia

I tried a different browser and most of the time using a desktop is not an option.  I replied saying unless I could find a way to do it then it was the end.

Where there’s a will there’s a way

Luckily I found a way. I don’t know how long it will last, if it will be updated soon, if it will work for you or if it will work on anything other than an Android phone running chrome but for me at the moment it works!

Log in

Visit MyHermes as normal on your mobile, log in to your account.  If you aren’t already logged in the following link will just take you to the log in prompt.

The Magic Link

Paste the following link into your web browser:

It should open up the import shipments screen and from there you can carry on as usual.  I managed to import a shipment, pay for it and download the label to print without any issues.

Home Screen Shortcut

I added this link to my home screen to make it a little easier to open.

Ugly formatting

Having revisited this link it is displaying a little bit ugly, however its still functional. Please let me know if it works for you.

ugly formating but the link works


I will tweet myHermes about this and hope that they do nothing to change it until they add the functionality to import parcels in their new mobile website.  i can’t for the life of me figure out why it wasn’t an integral part of their new design, after all the website exists primarily for customers to book shipping with them and unless they are deluding themselves mobile is taking over.  In 2014 over 20% of all eBay transactions were completed using a mobile device;  be that a tablet or a mobile phone it is safe to say that a similar percentage of sellers are also using a mobile phone to do their business.  So why not include he ability to import shipments!  I’m sorry to rant but I feel quite strongly about this.

myHermes, if you’re reading please update the mobile website to allow the importing of ebay shipments, or at the very least release a link to allow those of us who wish to to use the desktop version without being forced to use the mobile version!


Free eBay listings 22nd to 27th July 2015

Sorry to be a little bit late with this news, I know quite a few people who read this blog and follow me on Twitter use it as their primary source of free listing info! I’ve been at a wedding this week and haven’t had chance to post.

So as you may or may not already be aware we are in the middle of a 6 day free eBay listings promotion!  Listings began on 22nd July and run through until midnight on the 27th.

Opt in
As usual you need to opt in to accept the free listings, otherwise anything you list will come out of your monthly allowance or you’ll be charged for it.

You may list either auction style or fixed price with best offer. Regular fixed price listings will be charged in the normal way. Full terms and conditions can be found here.

6 day promotion
I’m not sure why this particular promotion is 6 days long but had I not been away I would have certainly taken advantage of that and listed some 10 day auctions beginning on Thursday to end the following Sunday. Giving two weekends of exposure.

It’s late on Saturday but you have all of Sunday and Monday to take advantage of the promotion.


100 Zero Insertion Fee eBay Listings 12th to 14th July 2015

Just a quick post, from now until midnight on the 14th July you have 100 free listings at either auction style or fixed price.


You need to opt in to take advantage as usual. Dont do what I did 2 weeks ago and list 20 things and wonder why you had to pay for the rest! I forgot to opt in!

Check your email, eBay messages or log in and look for the prompt and if you still can’t find the offer, check the post I did on how to accept eBay free listings for instructions.


Terms and conditions exist as always.